Maintenance Packages
I want to protect my home from breakdowns, which of your packaged services is right for me?
Cover
First hour manpower free
4hr Guaranteed Response
AC x0 Electrical x0 Plumbing x0
Parts Charged Extra
Essential
First Hour Manpower Free
2hr Guaranteed Response
AC x3 Electrical x1 Plumbing x1
Extra
First Hour Manpower Free
2hr Guaranteed Response
AC x3 Electrical x1 Plumbing x1
Service Locations
Where does Mplus+ operate, can I get it in my community?
- Arabian Ranches
- Dubai Marina
- Downtown Dubai
- The Springs
- The Meadows
- The Lakes
- Emirates Hills
- The Greens
- The Views
- The Palm
- Dubai Festival City
- Abu Dhabi
Can't find your community? Don't worry Click Here!
Rated Best Home Maintenance Company in the UAE
Don’t listen to us, listen to our customers
The numbers don’t lie, with over 10,000 customers Mplus+ is consistently rated as the best home maintenance company in the UAE.
Best AC Technician Dubai & Abu Dhabi |
Best Electrician Dubai & Abu Dhabi |
Best Plumber Dubai & Abu Dhabi |
Customer Service is a top priority, Mplus+ provides a 24hr contact center that operates 7 days a week, monitoring emergency calls and portal requests from all registered customers. The Mplus+ Service Guarantee is Onsite Response within 4hrs and a 30 day warranty on all labour.
"I write to compliment the team on a job well done. The team members were polite, quiet and helpful. The team solved our problems and it was a pleasure dealing with them."Sam Anderson, Arabian Ranches
"They arrived on time with all the proper equipment and got to work immediately. They were professional, courteous and skillful with the jobs at hand. They represent your company very well."Jeff Wooldridge, Umm Al Quwain
"All of your team were clear with their professional opinions and suggestions. All work was carried out so thoroughly and expertly that we are completely and overwhelmingly impressed."Greg and Lisa Kelaart, Jumeriah
If you want to know more, you can always call us on 800 – MPLUS
Want Even More Services
The tagline is 'Maintenance Plus More'! If you need something done with your home we can do it
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House Cleaning
Mplus+ provides house cleaning services on a monthly or annual contract basis with online ordering and easy credit card payments making us one of the best cleaning companies Dubai has to offer. Also Mplus+ only uses professionally trained cleaners from our commercial contract cleaning company to deliver residential cleaning services.
- Request a House Cleaner, Window Cleaner or Car Cleaner
- Choose number of cleaning hours per day
- Choose number of cleaning days per week
Get a 10% discount to cleaning prices if purchased as a Plus+ Addon to any Annual Maintenance Contract!
Pest Control
Mplus+ provides pest control management services on a one time, monthly or annual contract basis with convenient online ordering and easy credit card payments making Mplus+ the best pest control Dubai has to offer. We undertake a thorough pest control inspection and then provide advice on the best mechanisms for dealing with current infestations and ongoing pest and rodent control.
- Crawling insect pest control
- Rodent pest control
- Indoor or Outdoor services
Get a 10% discount to pest control prices if purchased as a Plus+ Addon to any Annual Maintenance Contract!
Water Tank Cleaning
Mplus+ provides water tank cleaning services on a one time or annual contract basis with convenient online ordering and credit card payments making Mplus+ the best water tank cleaning Dubai has to offer. We make cleaning a water tank easy, simply book the date and our team will arrive at your home inspect, drain and clean your tank within 4 hours.
- Full tank and pump inspection
- Draining and Descaling
- Disinfect and Cleaning
Get a 10% discount to pest control prices if purchased as a Plus+ Addon to any Annual Maintenance Contract!
Handyman Repairs
Need a Handyman in Dubai? Mplus+ provides a Handyman service on a one time basis with convenient online ordering and credit card payments making Mplus+ the easiest way to find a Handyman Dubai has ever seen. We can have the Handyman service all your minor jobs in one visit with our experienced staff trained in all forms of odd jobs and repairs.
- Broken hinges, latches and handles
- Resealing minor tile cracks
- Jammed doors or windows
Home Painting
Painting a home in Dubai? Mplus+ provides home painting services on a contract basis with convenient online ordering and credit card payments making Mplus+ the easiest way to get home painting Dubai has ever seen. We have professionally trained home painting experts who provide contract ‘move in/move out’ painting services for most real estate companies in Dubai making our teams some of the most experienced home painters in the region.
- Exterior home painting
- Interior home paining
- Home painting ideas
Home Improvement
Looking to do a house renovation or some home improvement Mplus+ provides a wide range of carpentry, cabinetry and general contractor work on a contract basis with convenient online ordering and credit card payments. We have professionally trained builders, carpenters, cabinet installers who work with our electricians and plumbers to provide a complete general contractor service to our clients. What ever major construction or renovation work you need done, just contact us to provide you a full quote.
- Carpentry, new walls, new doors
- Installation of equipment, cabinets, kitchens
- Outdoor pergolas, earthworks, landscaping
Frequently Asked Questions
Want to know more, let's get into the details...
Why are AC, Electrical and Plumbing Maintenance important for my home?
The UAE has extremely harsh weather conditions, extreme heat and dust places a heavy burden on Air Conditioners that are often run at full capacity 24 hours a day during the summer months. Construction practices in this region have left many apartments and villas with drainage systems that are overly susceptible to blockages. These two facts of life mean that your home is 80% likely to suffer at least one major breakdown a year and many homes breakdown much more often than that. A preventative maintenance program will identify common problems and replace parts that wear out with heavy use before breakdowns occur. Maintaining Air Conditioning, Electrical and Plumbing systems, extends their life and prevents major breakdowns. This saves you money and saves you the inconvenience of emergency calls after a disaster has happened. Just like a car, if you maintain your home it will run better and give you less hassles.
How often would I need Preventative Maintenance for my home?
Due to the extreme heat and our absolute dependency on air conditioning during summer Mplus+ recommends three A/C maintenance service visits in an annual maintenance program as well as one maintenance service visit for your Electrical and Plumbing systems each year. In our experience this will ensure that all systems run smoothly and you will be much less likely to suffer a breakdown.
Why should I buy a home maintenance contract?
Mplus+ does provide once off A/C, Electrical and Plumbing Emergency Fix services. We charge by the hour, all parts are charged extra and we provide a same day / next day commitment. We designed our range of maintenance service packages to provide customers with a guaranteed price and response time. All our maintenance contract customers receive priority service, guaranteed onsite attendance within 4 hours (in 87% of cases we arrive in less than 30 minutes) and it is a fixed price per month / per year for Unlimited Emergency Fixes. On average this works out to be much cheaper than once off repairs and you have peace of mind that if something goes wrong it will be fixed that same day.
What are the Plus+ Services that can be added to my home maintenance service?
Plus+ services are additional lifestyle services that can be added to any home maintenance contract. We keep our maintenance cost as low as possible and then enable you to add on additional services at your own discretion. We allow you to add on almost all our other services such as Home Cleaning, Window Cleaning, Car Cleaning, Water Tank Cleaning and Pest Control onto any of our packages onto HomeSure Cover, Essential or Extra and then pay for them either monthly or annually.
What do you mean by Unlimited Emergency Call outs and Unlimited Spare Parts?
Unlimited Emergency Call Outs is a policy are included in all our maintenance service packages. It means that we will come to your home to fix an issue with your AC, Electrical or Plumbing systems – the first hour of labour is included for free no matter how many times we come to your home while you have a maintenance contract with us (90% of issues are fixed in the first hour). Unlimited Spare Parts is a policy included in our HomeSure Extra maintenance service package. It means that all parts that are required to fix an air-conditioning, electrical or plumbing system fault are also free during the lifetime of your maintenance contract.
Can you explain the difference between Monthly Payment and Annual Discount Plans?
We offer the flexibility to pay monthly or annually for all our maintenance service packages and most of our Plus+ Lifestyle services. If you elect to pay monthly you must pay using your credit card online and you may cancel the service at any time and it will end in the month you are in with no penalty. If you elect to pay for an entire year up front we will provide you a 10% discount to the regular monthly price, you can pay using credit card online or using cash or cheque (we will even come to your home to pick it up) but there is no refunds if you decide to cancel your contract before the year is finished.
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About Mplus+
Maintenance Plus More = Community Lifestyle Services
Mplus+ is a division of Emrill Services LLC. one of the largest facilities management companies in the UAE with over 4000 employees. The Emrill organisation spans all facets of building maintenance services from cleaning, security, concierge and lifeguarding to air conditioning, electrical and plumbing technicians. Emrill manage some of the largest and complex buildings in Dubai and Abu Dhabi with hundreds of corporate clients spanning master developments, residential communities, leisure, corporate and commercial complexes. In addition Emrill provides reactive and preventative maintenance services to over 10,000 residential customers across the UAE.
Mplus+ has been created to provide the absolute premium level customer service experience that you expect to find in Europe, USA and Australia. Every Mplus+ customer is provided with a free online account where they can manage, order and pay for all services they require for all their properties with a click of a button.
This is backed by a 24x7 365 day a year contact center who will guarantee to have a technician onsite at your home within 4 hours and provide a 30 day warranty on all workmanship provided. Every single one of our maintenance contracts includes unlimited emergency callouts, no matter how many times you call (or click) Mplus+ will be there within 4hrs to fix your home, any time of day, any day of the year…
…and this is the Baseline Mplus+ Service Guarantee: ‘We arrive on time and do a quality job, if you are not happy we will come back and do it again for free’.