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about us

Leading Home Maintenance Experts

Founded in 2011, mplus provides preventative Home Maintenance across Dubai
residential customers

Home Maintenance Company Dubai, Home repair services Dubai, UAE
the company

Founded in 2011, mplus provides a full range of home and property maintenance services across Dubai for residential, retail and commercial customers. Our team of highly professional staff and technicians gives customers the confidence that all services provided are of the highest quality, whether getting an annual package or a single service.

Our Vision

To be UAE’s trusted home and property maintenance service provider delivering reliable and responsive service with pride to make your living and working spaces safe and comfortable.

why us

Our Brand Promise

The mplus Brand Promise was created to give you confidence that mplus will deliver on service, quality and brand. We value our customers and want to provide you with the best so we follow our Brand Promise to do just that:

Home Maintenance Company Dubai, Home repair services Dubai, UAE

Quality Service

We will provide you with the highest standards of customer service.

Home Maintenance Company Dubai, Home repair services Dubai, UAE

Customer Support

We will call you when we say we will.

Home Maintenance Company Dubai, Home repair services Dubai, UAE

Regular Updates

We will keep you informed at all times.

Home Maintenance Company Dubai, Home repair services Dubai, UAE

Service Delivery

We will turn up on time.

Home Maintenance Company Dubai, Home repair services Dubai, UAE

Trusted Experts

we will provide you with professional service from our experienced staff.

Home Maintenance Company Dubai, Home repair services Dubai, UAE

Matched to Your Needs

We will listen and provide valuable solutions.

Our Policy

HEALTH, SAFETY, SUSTAINABILITY, ENVIRONMENTAL AND QUALITY POLICY

As part of mplus's commitment to health and safety, it acknowledges and accepts its responsibilities to provide a safe and healthy working environment for all employees as early as reasonably practicable. We aim to ensure that everything we do is safe, sustainable, and not only meets regulatory requirements but also exceeds customer expectations.

The mplus Integrated Management System is designed to be compliant with ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018

Certification for Quality Policy

At mplus, we are committed to environmental sustainability as an integral part of our HSSEQ policy. We recognize the importance of minimizing our environmental impact and preserving natural resources for future generations. Through proactive measures and continuous improvement initiatives, we strive to reduce waste, conserve energy, and minimize pollution in all aspects of our operations

The following principles must be applied every day and at all mplus’s sites in order to succeed in our commitment:

  • Setting HSSEQ objectives, monitoring results, assessing, and improving processes through the use of an effective management system.
  • Take all reasonably practicable steps to safeguard the health, safety, and welfare of all personnel on the premises.
  • Provide adequate working conditions with proper facilities to safeguard the health and safety of personnel and to ensure that any work which is undertaken produces no unnecessary risk to health or safety.
  • Encourage persons on the premises to co-operate with the Organisation in all safety matters, in the identification of hazards which may exist, and in the reporting of any condition which may appear dangerous or unsatisfactory.
  • Promote the use of a process approach and risk-based thinking.
  • Minimize our impact on the environment through pollution prevention, reduction of natural resource consumption and emissions, and the reduction and recycling of waste.
  • Provide sufficient information, instruction, training, and supervision to enable everyone (employees and subcontractors) to avoid hazards and contribute to their own safety and health.
  • Managing occupational risk in the workplace and promoting a safe work culture to prevent occupational injury and illness.
  • We comply with all applicable Health, Safety, and Environmental laws, rules, regulations, customer, and other requirements not only because it's the law, but also due to our belief that it's the right thing to do.
  • Support business commitment to sustainable development and strategies to achieve the set goals.
  • Seeking feedback on performance from stakeholders, including our customers, supply chain, and employees.
  • Ensuring and protecting the workforce by arranging effective methods for mitigation, prevention of the further spread of infectious diseases during Pandemic or Epidemic situations.
  • Providing our employees and supply chain the opportunity to suggest improvements to our processes, procedures, documentation, and implementing mechanisms that encourage best practices and drive innovation.
  • Promote a culture of responsible stewardship and contribute to a healthier and more sustainable planet for all.
  • Reduce Greenhouse Gas (GHG) emissions by improving energy efficiency and using renewable energy.
  • Optimize water consumption and minimize waste through reduction, reuse, and recycling initiatives.
  • Prepare for and respond effectively to emergencies, including those arising from extreme weather and climate-related risks.

The policy will be communicated to all employees, contractors, and other stakeholders, and will be reviewed each year to ensure it is relevant and effective for the business.

the team

Our Team

Your health & safety is our number one priority. We hire the most professional and experienced technicians and customer experience staff to deliver quality service to our customers. Rest assured that we are always available to discuss any concerns about your home or property that need attention.

Home Maintenance Company Dubai, Home repair services Dubai, UAE
Home Maintenance Company Dubai, Home repair services Dubai, UAE
Home Maintenance Company Dubai, Home repair services Dubai, UAE
Home Maintenance Company Dubai, Home repair services Dubai, UAE

Download the mplus app

Choose and book from our range of home maintenance services and track them on the go with the mplus app.

24/7 Customer Support

Have a question or need assistance with your order? Talk to our customer experience team.

800-67587 (mplus)

Home Maintenance Company Dubai, Home repair services Dubai, UAE
30-day Warranty
Home Maintenance Company Dubai, Home repair services Dubai, UAE
Response time of less than 4 hours
Home Maintenance Company Dubai, Home repair services Dubai, UAE
24-hour Customer Service Centre
Home Maintenance Company Dubai, Home repair services Dubai, UAE
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