Privacy and Cookie Policy

Cookie Policy

Cookies are small text files which are downloaded to your personal computer, mobile, or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit.

This website uses “Google Analytics” cookies to provide us with statistical information about visitors to our website such as length of visit, number of visitors and which pages were viewed.

We do not store your personal information, therefore this information cannot be used to identify who you are.

We use “Google Analytics” to make sure our website is meeting our users’ needs and to help prioritise improvements. Google provides more details on the Google privacy and cookie policy page.

The below table contains a summary of the cookies that “Google Analytics” utilises:

If you would prefer to opt-out of Google Analytics cookies across all websites, Google provides a browser add-on which allows you to do this.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies completely.

You can also find out more about disabling cookies at www.aboutcookies.org

Privacy Policy

MPlus+ is committed to preserving the privacy of all visitors to this website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By browsing this site, you consent to the collection, use and transfer of your information under the terms of this policy.

Information That We Collect From You

When you visit this website, you may be asked to provide certain information about yourself including your name or contact details. We may also collect information about the following:

• Your usage of our website as well as information about you from any messages you post to the website and/or e-mails or letters you send to us
• Information about your visit, including but not limited to your IP Address, operating system, browser version, geographical location, length of your visit and pages visited. This information is held on our server logs and is used for generating anonymous statistics to help us improve our service to you. We reserve the right to use this information to investigate and act against any misuse of the site
• Information provided by you via online forms. This includes, but is not limited to; enquiries, complaints, registration forms

Use of Your Information

Your information will enable us to provide you with access to all parts of our site. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. We may also use your information for all or any of the following purposes:

• To generate anonymous statistical reports. These are essential to give us an overview of how our site is being used and enable us to improve our service.
  Personal data submitted to this site may be used for the following activities, plus any purpose stated on the relevant part of the site:
  • administer the website;
  • improve your browsing experience by personalising the website;
  • enable your use of services available on the website;
  • send you general product or service information;
  • send you email notifications which you have specifically requested;
  • provide third parties with statistical information about our users – without identifying any individual user;
• Any other purpose stated on the relevant part of our website at the point the data is gathered.

Disclosure of Your Information

The information you provide to us will be held on our computers in the UAE and may be accessed by or given to our staff working outside the UAE and third parties including companies within the Carillion group some of whom are located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information and provide support services on our behalf. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Some of the advertisements you see on the site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this Privacy Policy.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Security and Data Retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Accessing and Updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.

Product/Service Delivery Policy

• mplus will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
• Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

Refund Policy

Once your return request is received and approved, then The refunds will be done only through the Original Mode of Payment, within a certain amount of days.

Changes to Our Privacy Policy

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.